QM 0.2 Introduction

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Quality Manual

0 – General

Section 0.2 Section Revision: A Revision Date: 7/13/2017
0.2 – Introduction
Approved By: Dave Zirkelbach Date: 7/13/2017

DEE Electronics is a Distributor and Value-Added Integrator who performs Sales, Customer Service, Distribution, Manufacturing, Assembly, and other Value-Added functions with components and assemblies for its Original Equipment Manufacturer (OEM) Clients/Customers.

Dee Electronics developed and implemented a quality management system to demonstrate its ability to provide consistently, product that meets customer and applicable regulatory requirements, and to address customer satisfaction through the effective application of the system, including continual improvement and the prevention of nonconformity.  Dee Electronics believes that determining, implementing of, and continued improvement of processes and systems (process approach) drives desired outcomes.

The quality system complies with the international standard ISO 9001:2015.

The manual is divided into seven sections modeled on the sectional organization of the ISO 9001:2015 standard. Sections are further subdivided into several subsections representing main quality system elements or activities. Each subsection starts with a general policy statement expressing the commitment to implement the basic principles of the pertinent quality system element or activity. The general policy statement is followed by more specific procedural policies outlining how the general policy is implemented, and referencing applicable operational procedures.

The purpose of this manual is to define and describe the quality system, to define authorities and responsibilities of the management personnel involved in the operation of the system, and to provide general procedures for all activities comprising the quality system.

Another purpose of this manual is to present the quality system to our customers and other external interested parties, and to inform them what specific controls are implemented at Dee Electronics, Inc. to assure quality.

President:

Todd Gifford