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Quality Manual	5 – Leadership
Section 5.1	Section Revision: A	Revision Date: 3/30/2017
5.1 – General
Approved By: Dave Zirkelbach		Date: 3/30/2017

GENERAL POLICY

The executive management is ultimately responsible for establishing, implementing, maintaining, and improving the quality system. Management commitment is demonstrated by communicating to the organization the importance of meeting requirements, establishing the quality policy and quality objectives, conducting management reviews of the quality system, and ensuring the availability of necessary resources.

PROCEDURAL POLICIES

1. Top management

1.1 For the purpose of administrating the quality management system, executive management includes the Quality Manager, President, CEO/Treasurer, Vice President-Sales, and Vice President-Operations, defined in this manual in Section 5.5, Organization and Communication.

2. Customer requirements

2.1 Executive management is committed to communicate the importance of meeting customer as well as regulatory and legal requirements. The Management representative is responsible for implementing this commitment by promoting awareness of customer requirements throughout the organization. This responsibility of management representative is stipulated in Section 5.5, Organization and Communication.

3. Quality policy and quality objectives

3.1 Executive management defines the purpose and objectives for the quality management system. They are documented and communicated in the form of quality policy and quality objectives. Processes for establishing the quality policy and quality objectives are defined in this manual in Section 5.3, Quality Policy, and Section 5.4, Quality System Planning.

4. Management reviews

4.1 Executive management periodically reviews the quality management system to ensure its continuing suitability, adequacy, and effectiveness. The review evaluates current status and performance of the quality system and initiates actions for further improvement of the system. The process for conducting management reviews is defined in Section 5.6 of this manual and in Operational Procedure QOP-56-01, Management Review.

5. Resources

5.1 Top management and Quality manager is committed to providing resources necessary for establishing, implementing, and improving the quality management system. Section 6.1 of this manual defines processes for identifying resource requirements and allocation of resources for specific activities and projects.

ASSOCIATED DOCUMENTS

QOP-56-01 Operational Procedure: Management Review