QM 8.5.4 Preservation

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Quality Manual

8 – Operations

Section 8.5.4 Section Revision: A Revision Date: 3/30/2017
8.5.4 – Preservation
Approved By: Dave Zirkelbach Date: 3/30/2017

GENERAL POLICY

Product and process information and appropriate work instructions are established and are communicated to relevant personnel. Operations and production processes are monitored and controlled, and are validated where appropriate. Equipment used in distribution processing and for monitoring and measurement activities are maintained. Methods for product release and delivery are defined.

Materials, components, and parts are identified. When required, traceability of materials and processes is recorded and maintained. Inspection and test status of product is identified to ensure that only product that has passed the required inspections is dispatched.

Customer-supplied products, if ever maintained, are controlled in the same manner as are purchased products. If ever maintained, Customer-owned tools, equipment, software, or other property are marked to indicate ownership. Any Loss, damage, or unsuitability of a customer’s product is recorded and reported to the customer.

Appropriate handling, storage and preservation methods are implemented to prevent product damage or deterioration. Receipt and dispatch to and from storage areas are controlled. The condition of products in stock is regularly assessed.

PROCEDURAL POLICIES

5. PRESERVATION OF PRODUCT

5.1 Product handling and preservation

5.1.1 Dee Electronics provides methods of handling product in order to maintain conformity to requirements and prevent damage or deterioration. Procedure QOP-75-04, Product Handling and Preservation, describes in detail how these policies are implemented.

5.2 Storage

5.2.1 Dee Electronics uses designated storage areas to prevent damage and deterioration of product, pending use or delivery. Appropriate methods are stipulated for authorizing receipt to and dispatch from such areas. In order to detect deterioration, the condition of product held in stock is assessed at appropriate intervals.

5.2.2 Products with limited shelf life are assessed via Cycle counting assessment. Products are rotated in the stockroom to ensure that the oldest product is used first.

5.2.3 Product stockroom areas are controlled using an inventory management system. The system can report available in stock quantities, product location, and turn-over times. The system is used to optimize and minimize inventory levels.

5.2.4 Procedure QOP-75-05, Storage Areas, governs the operation of stockrooms and storage, staging and holding areas.

5.3 Packaging and labeling

5.3.1 Primary packaging are boxes, bags or other packaging in which products are presented to the end users.

5.3.2 Secondary packaging, if applicable, are cardboard boxes, pallets, or other additional packaging intended to contain and protect products for shipping and transportation.

5.3.3 Dee Electronics controls packing, packaging and marking processes (including materials used) to the extent necessary to ensure conformance to specified requirements.

5.3.4 Packing/Shipping department is responsible for selecting secondary packaging and labeling. The materials selected are compatible with requirements of commonly used carriers and for intended means of delivery (ground, sea, air). Any customer specific packaging instructions are documented in our system Customer Master Special Handling instructions, and are viewed at several points during our order fulfillment process, including Final Authorization.

5.3.5 Packaging and labeling activities are governed by Procedure QOP-75-06 Packaging, Labeling and Shipping.

5.4 Shipping and delivery

5.4.1 Shipping of products is initiated by the customer order. The order identifies the shipping address, shipping due date, products to be shipped, handling requirements, and transportation mode or carrier. Before products are dispatched, the order fulfillment process controls verify that the shipment contains the same products and quantities as specified in the customer order, and that customer requirements and/or carrier requirements are met. Only order lines that have been Final Ship Authorized and signed off by the shipping department personnel can be loaded for shipment.

5.4.2 Activities related to shipping and delivery operations are regulated by Procedure QOP-75-06, Packaging, Labeling and Shipping.

ASSOCIATED DOCUMENTS

QOP-75-01 Operational Procedure: Operations Control

QOP-75-02 Operational Procedure: Work Instructions

QOP-75-03 Operational Procedure: Product Identification and Traceability

QOP-75-04 Operational Procedure: Product Handling and Preservation

QOP-75-05 Operational Procedure: Storage Areas

QOP-75-06 Operational Procedure: Packaging, Labeling and Shipping

QOP-74-03 Operational Procedure: Verification of Purchased Product

QOP-82-04 Operational Procedure: In-process Inspections

QOP-82-05 Operational Procedure: Final Inspection

QOP-83-01 Operational Procedure: Control of Nonconforming Product