QOP 72-01 Competence

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QMS Operational Procedure

QOP-72-01

Section 7.2 Section Revision: B Revision Date: 6/8/2022
Competence
Approved By: Todd Gifford Date: 6/7/2022

I PURPOSE

The purpose of this procedure is to provide for a system and instructions, and to assign responsibilities for determining training needs and providing the required training where applicable, for establishing awareness programs, and for maintaining training records.

II APPLICATION

This procedure applies to training and awareness provided by Dee Electronics. This procedure concerns Human Resources and all departments that provide training for their employees who affect quality and conformity to product requirements.

The Responsibility and Authority for activities relating to this element of the standard have been assigned to the President/CEO, Vice President of Operations, and Vice President, Sales. Team members are charged with the responsibility to implement the procedure as written, and have been granted appropriate freedom and authority to do so.

III PROCEDURE

1. Training and awareness needs

1.1 The objective of Dee Electronics training program is to ensure that employees are familiar with relevant requirements of the quality system pertaining to their job functions; and that they possess the required knowledge and skills for performing their jobs.

1.2 Awareness programs focus on understanding the importance of customer requirements, and on the relevance of individual contributions to meeting these requirements and achieving the quality policy and objectives.

1.3 Top Executive management has defined the knowledge and skills (competencies) required for each appropriate job category. These competencies constitute the training needs for the organization.  The training matrix can be found here for Des Moines and here for Cedar Rapids.

1.4 Each individual is assessed against the Training Needs Matrix and provided any training that is absent or deficient.

1.5 Dee Electronics provides training and awareness from internal and external sources.

1.6 Employees who have been trained on the job prior to ISO Certification have been grandfathered into the Quality System and their qualifications are documented.

1.7 On the job training subsequent to ISO Certification is documented in the training record, including the content of the training, the completion date and signatures of the trainee and the appropriate Manager.

1.8 The MR maintains records of employee qualifications to perform quality-related tasks on the basis of education, training, and experience.

Associated Documents

Cedar Rapids Training Matrix

Des Moines Training Matrix

Revision History:

RevisionDateDescription of ChangesApproved By
A06/19/17Initial ReleaseDave Zirkelbach
B06/08/22Update management titlesTodd Gifford