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Quality Manual – ISO9001:2015	0 – General
Section 0.1	Section Revision: B		Revision Date: 11/14/2025
0.1 – Index and Revision Status / Table of Contents
Approved By: Dave Zirkelbach		Date: 6/21/2017

 

Quality Manual	Operational Procedures
SECTION 0 – GENERAL
0.1 Index and Revision Status
0.2 Introduction
0.4 Registration Mark/Logo
0.5 Description of Sequence and Interaction of Processes
SECTION 4 – Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the quality management system	QOP-43-01 Determining the scope of the quality management system
4.4 Quality management system and its processes
SECTION 5 – LEADERSHIP
5.1 Leadership and commitment
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
SECTION 6 – PLANNING
6.1 Actions to address risks and opportunities
6.2 Quality objectives and planning to achieve them
6.3 Planning of changes
SECTION 7 – SUPPORT
7.1 Resources
7.2 Competence	QOP-72-01 Competence
7.3 Awareness	QOP-73-01 Awareness
7.4 Communication
7.5 Documented information	QOP-75-01 General QOP-75-02 Creating and Updating QOP-75-03 Control of documented Information
SECTION 8 – OPERATION
8.1 Operational planning and control	QOP-81-01 Operational planning and control
8.2 Requirements for products and services	QOP-82-01 Customer Communication QOP-82-02 Determination of requirements for products and services QOP-82-02-01 Feasibility Procedure & Checklist
8.3 Design and development of products and services (n/a, exclusion listed in QM 4.3)
8.4 Control of externally provided processes, products and services	QOP-84-01 General QOP-84-02 Type and extent of control
8.5 Production and service provision	QOP-85-01 Control of production and service provision QOP-85-02 Identification and Traceability QOP-85-04 Preservation QOP-85-06 Change Control Procedure & Checklist
8.6 Release of products and services	QOP-86-01 Release of products and services QOP-86-02 New Product Introduction
8.7 Control of nonconforming outputs	QOP-87-01 Control of nonconforming outputs
SECTION 9 – PERFORMANCE EVALUATION
9.1 Monitoring, measurement, analysis and evaluation	QOP-91-02 Customer satisfaction
9.2 Internal audit	QOP-92-01 Internal audit
9.3 Management review	QOP-93-01 General QOP-93-02 Management review input QOP-93-03 Management review output
SECTION 10 – IMPROVEMENT
10.1 General
10.2 Nonconformity and corrective action	QOP-10-02 Nonconformity and corrective action
10.3 Continual Improvement	QOP-10-03 Continual Improvement

Revision	Date	Description of Changes	Approved By
A	03/30/17	Initial release	Dave Zirkelbach
B	11/14/25	Added QOP-85-06 & 86-02	Todd Gifford